RideVie by MINH SAN Travel · Customer Help

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Booking, pickup, payment and trip support for RideVie customers.

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Customer guides

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AI Smart Location: find a pickup without exact address

Use natural language, hotel names, landmarks or voice to find pickup and destination.

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How to book an airport transfer

Enter flight information, pickup point, vehicle and passenger details.

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Airport transfer: pickup time, flight time and direction

Know exactly what time to enter for airport pickup versus airport drop-off.

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Location search: typed places first, current location on request

How RideVie uses typed hotels/cities/airports, suggestions and optional device location.

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Private Car: vehicle size, fare, waiting and stops

Choose 4/7/16/29/45 seats and understand route pricing, waiting and configured surcharges.

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